customer reviews

At The Pet Extraordinarium we take great pride in the products and service we offer. Below are just some of our recent customers' comments. We believe in open and honest feedback, and we'd love to hear from you after your order.

"I just wanted to thank you for the fast delivery and the great product ordered from your website. I thought you might like to know that this product was money well spent our cat loves it and is very rarely off of the bed." Louise Payne, Brighton

"The best pet site I've visited, and I've visited a great number of sites!" Andrew Prior, Glasgow

"Extremely quick delivery, extremely beautiful products and an extremely good service. Otti & Marley loved their new collars and thoroughly enjoyed playing with the mice you sent them. Thank you very much." Joann Cartwright, Motherwell

"I just wanted to write and say thank you once again for a superfast, professional delivery. The cat collar and tags are beautiful and its a joy buying from you. Thanks again." Nicky Leggatt, Halifax

"Thank you very much for the quick delivery and the free gift: the little things certainly do make a difference. I will definitely recommend your site to others." Susan Hynes, Knowsley

"Thank you so much for the order, it’s wonderful. The cats love the beds and the free gift was a lovely gesture. It’s a pleasure to purchase from a company who take pride in their products and service. I will recommend you to friends." Patricia McKenzie, Birmingham

"I've just received the super sheepskin-type bed that I only ordered the other day - it's really lovely and beautifully made. I felt that I had to compliment you on the fast delivery and quality, and it's so much nicer than the rather rough, garish models available in most pet stores." Wendy Beynon, Wrexham

"Just wanted to say a big big thank you - the KatKabin arrived this morning and is superb. I was surprised at how sturdy and substantial it actually is and that it was all ready-assembled with the bedding inside! You went out of your way to arrange it so that I received the delivery when convenient for me. Thanks again. Will definitely use your website again! Brigitte Heimrath, West Yorkshire

"I would like to thank you very much for the wonderful portrait of Dodger, my husband adores it. It is very unusual to get a good picture of an English bull terrior, as they are not the most attractive dog in the doggy world but you did it - it is outstanding. He will now live on in our family forever." Ani Barlow, Oxford

"Many thanks for the fantastic service. I received my parcel this morning & everything is gorgeous. I have been trying particularly to find a fashionable cat bag for years and the Helio Feretti bag is fantastic. Many thanks for the gift for my boys - I will be back for a few more bits for them. I also have to say that the website is gorgeous and I have been showing all my friends." Troy-Anna Akerman, Cambridge

"I am extremely impressed with your customer service and please be assured

that you will be the first place that I look for pet requirements in the future." Pat Shirley, London

"The climber is currently in the lounge and, as you can see, Chester has been investigating! Many thanks for the presents too. Thanks again." Troy-Anna Akerman, Cambridge

"The pawtrait arrived yesterday and is fantastic! It's even better in real life and I am thrilled with it. Thank you so much - it worked better than I could have hoped for, and I am delighted with it." Lucy Rowe, London

"I'm impressed with your fast and friendly service...you don't see much of it these days! I'll definitely be coming back to you!" Ursula Davies, Swindon

"I just wanted to say thank you. We have just got Dermot's portrait...it is superb." Danny O'Callaghan, Berkshire

"The Oxford bed is lovely.Jessica loves it and here is a photo of her enjoying a nice snooze! Thank you." Marilyn McGowan, Stockport

"Absolutely irresistible! You are going to make me poor!" Bronia Lister, Essex

"Love the website and it's great to finally find some contemporary pet products." Daphne Yardley, Dorking

"Very different from other websites, with some unusual gifts for cat lovers. Very good!" Jennifer Black, Portadown

"Fab stylish products and a great, easy to use website. I'm impressed!" Janine Clark, Norfolk

"They are very original and exciting products and I'll be buying again from you." Aimee Scott, Gloucester